Forte Software Ideas

Let users save member files locally

I want the security of knowing that the work I've put into a design is saved on my local machine and backed up as regularly as my other files, and the ability to share those files with other designers. And before an admin tries to assure me that all files are automatically backed up on the Weyerhaeuser network, the main reason I suggest this is because ForteWeb has lost my design files twice now. The first time I was told that they could not be retrieved, the 2nd time I was told that there would be a request to retrieve my work but there is no timeline for how long that could take if at all. I have lost faith in ForteWeb's ability to save my work. The only security I have is to save a PDF of the report with the rest of my job files, hope that the project doesn't change, and hope that my files aren't lost again.

  • Guest
  • Jul 16 2019
  • Functionality Exists
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  • Admin
    Ian Falivene commented
    July 31, 2019 23:40

    Hi Noah, I am sorry you've had issues with your ForteWEB files. We are working to address any issues with saving files that we are aware of. You do have an option to save a copy of your job by selecting the Download option from File Manager and specifying a location to save the file on your computer.